Privacy Policy
Effective Date: September 2025
Holly Health values your privacy and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable laws in Ontario, Canada.
Collection of Personal Information
We collect personal information you provide directly (e.g., when you complete intake forms, contact us, or book appointments through JaneApp). This may include your name, date of birth, contact details, health history, and payment information.
Use of Personal Information
Your information is used to provide therapy services, manage appointments, maintain records, process payments, and communicate with you.
Storage and Security
We use JaneApp, a PHIPA-compliant platform, to securely manage appointment scheduling, charting, and communication. Your information is encrypted and protected against unauthorized access.
Disclosure of Information
We will not disclose your personal health information without consent, except as required by law (e.g., risk of harm to self/others, child protection laws, or court orders).
Your Rights
You have the right to access and request corrections to your personal information. To exercise these rights, please contact Holly holly@hollyhealth.ca directly.
Contact
For privacy concerns, contact: Holly Gevaert at holly@hollyhealth.ca.